Terms and Conditions

Jersey Loft Kenya

Website: https://jerseyloftke.com/
Last Updated: 14 October 2026

1. General Information

Welcome to Jersey Loft Kenya (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the purchase of products from Jersey Loft Kenya.

Our products include football jerseys, kids’ kits, retro jerseys, league merchandise, and Formula 1 (F1) caps.

By accessing our website or placing an order, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Products and Descriptions

We aim to ensure that all product descriptions, images, sizes, colours, and prices are accurate. However, slight variations in colour, appearance, or design may occur due to photography, lighting, or screen settings.

Customers are encouraged to confirm product details, sizes, and availability before placing an order.

Product availability may change without notice.

3. Pricing and Payments

• All prices are displayed in Kenyan Shillings (KES), unless otherwise stated.

• Prices may change without prior notice.

• Orders are confirmed subject to product availability and payment arrangements.

• Customers must provide accurate payment and order information.

• Any applicable delivery charges will be communicated before an order is finalised.

• We reserve the right to cancel an order in cases of pricing errors, unavailable products, suspected fraud, or other reasonable circumstances.

4. Orders and Order Confirmation

Customers are responsible for providing the correct name, telephone number, delivery address, product selection, size, and quantity when placing an order.

Once an order has been placed, customers should contact us as soon as possible if they wish to make changes or cancel it. Changes and cancellations are subject to the order’s processing or dispatch status.

An order is subject to confirmation by Jersey Loft Kenya.

5. Shipping and Delivery

• We aim to deliver orders within the estimated delivery period communicated to the customer.

• Delivery times may vary depending on the customer’s location, product availability, and courier arrangements.

• Delivery fees, where applicable, will be communicated before the order is finalised.

• Customers must provide accurate delivery information and be available to receive their orders.

• Delays caused by courier services, weather, transport disruptions, or other circumstances beyond our reasonable control may occur.

We will make reasonable efforts to assist customers with delivery-related enquiries.

6. Returns, Exchanges, and Refunds

Customers should check their orders upon delivery and contact us promptly if a product is incorrect, damaged, or defective.

• Requests for returns or exchanges must be communicated to Jersey Loft Kenya as soon as possible after receiving the product.

• Products must be unused and in their original condition, with tags and packaging intact where applicable, unless the product is defective or the law provides otherwise.

• Exchanges are subject to stock availability.

• Products ordered in the wrong size due to incorrect information provided by the customer may not qualify for an exchange or refund, except where required by law.

• Refunds for eligible returns will be handled through an agreed payment method and within a reasonable period.

• Products that have been worn, washed, altered, or damaged through customer misuse may not qualify for a return or exchange, except where required by law.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable Kenyan law.

7. Product Quality and Authenticity

Jersey Loft Kenya offers football jerseys, kids’ kits, retro kits, league merchandise, and F1 caps.

Product specifications, branding, materials, and finishes may vary depending on the particular item. Customers are encouraged to review product descriptions or contact us for clarification before purchasing.

We will communicate product details as accurately as reasonably possible and will not knowingly misrepresent products.

8. Limitation of Liability

Jersey Loft Kenya will make reasonable efforts to provide reliable products and services. To the extent permitted by Kenyan law, we are not responsible for losses arising from circumstances beyond our reasonable control, including courier delays or temporary website interruptions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

9. Intellectual Property

All original content on our website, including text, photographs, graphics, and designs, is protected by applicable intellectual property laws.

Product names, team names, league names, logos, and other third-party trademarks belong to their respective owners. Their appearance in product descriptions does not, by itself, imply an official partnership or endorsement.

Website content may not be copied or reproduced for commercial purposes without appropriate permission.

10. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable Kenyan data protection laws.

Customer information may be used to process orders, arrange delivery, provide customer support, and communicate order updates.

Please refer to our Privacy Policy at https://jerseyloftke.com/ for more information.

11. Changes to These Terms

Jersey Loft Kenya reserves the right to update these Terms and Conditions when necessary. Updated terms will be published on our website, together with the revised date.

Changes will apply in accordance with applicable law. We encourage customers to review this page periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kenya. Any disputes will be handled by the competent courts or other appropriate dispute-resolution bodies in accordance with applicable Kenyan law.

13. Contact Us

For questions about our products, orders, delivery, returns, or these Terms and Conditions, please contact us:

Business Name: Jersey Loft Kenya
Website: https://jerseyloftke.com/
Phone: +254 757 068 608
Email: loftplussaleske@gmail.com

Physical Location:
Norwich Union House, 3rd Floor, Old Wing, Suite 8
Off Moi Avenue
Nairobi, Kenya.

Thank you for shopping with Jersey Loft Kenya!